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If you’ve ever looked at your merchant statement and wondered where all the fees come from, you’re not alone. One of the most important — and often misunderstood — parts of credit card processing is something called interchange.
At Kelley & Co Strategies, we believe every business owner deserves to understand what they’re paying for. Interchange isn’t just another fee, it’s the foundation of how credit card transactions work.
In simple terms, interchange is the wholesale cost of running a credit or debit card transaction.
Every time a customer uses a card, a portion of that transaction goes to the bank that issued the card — not the processor, not the card brand, and not Kelley & Co Strategies. For example, if your customer uses a Chase Visa card, a portion of that sale goes to Chase as the interchange fee.
This fee helps cover the costs of things like:
It’s an essential part of the system that allows customers to safely and conveniently use their cards anywhere.
Interchange rates are set by the major card brands — Visa, Mastercard, Discover, and American Express.
These brands establish hundreds of different rate categories that vary depending on:
That’s why no two businesses have the exact same interchange costs — even if they’re in the same industry.
When you pay to process a card transaction, that total fee is made up of three main parts:
Of these three, interchange is the largest portion — and it’s also the one most outside your direct control. However, understanding how it works helps you identify where real savings opportunities exist and where they don’t.
You can’t negotiate or change interchange rates directly (Visa and Mastercard set those), but you can make sure your business qualifies for the lowest possible categories by:
At Kelley & Co Strategies, we help our clients identify these opportunities, often uncovering cost savings that most providers overlook.
Unfortunately, not all providers are transparent about what’s interchange and what’s markup. Some lump everything together to make their pricing appear simple, when in reality, it hides the true costs.
We take a different approach. At Kelley & Co Strategies, we break down every component, so you always know where your money is going and how to protect your profit margins. Transparency builds trust, and trust is the foundation of every successful partnership.
Interchange isn’t a hidden fee, it’s the backbone of every card transaction. Understanding it gives you the knowledge to make informed decisions and ensures your processing costs are fair and predictable.
Whether you’re a new business owner or managing multiple locations, Kelley & Co Strategies helps you navigate the complexities of payment processing with clarity, transparency, and expertise.
Ready to learn how interchange affects your business?
Request a free statement review today and let us show you exactly where your money goes, and how much you could be saving.